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Privacy Policy

The word "Handi" Literally refers to the earthen pot used traditionally for cooking, giving it this special earthiness.

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Privacy Policy

This Privacy Policy describes how we collect, use, and protect your personal information when you use our mobile app and e-commerce platform. By accessing or using our services, you agree to the terms of this policy.

Information We Collect

  • Personal Information: Name, email address, phone number, shipping address, and payment details when you register or make a purchase.
  • Device Information: Device type, operating system, unique device identifiers, and mobile network information.
  • Usage Data: Pages visited, features used, time spent on the app or website, and interaction data.

How We Use Your Information

  • To process orders and deliver products or services.
  • To communicate with you about your account, orders, or inquiries.
  • To improve our app, website, and customer experience.
  • To send promotional offers, updates, or newsletters (you may opt out at any time).
  • To comply with legal obligations and prevent fraud.

Sharing Your Information

  • We do not sell your personal information to third parties.
  • We may share information with trusted service providers for payment processing, order fulfillment, and analytics, under strict confidentiality agreements.
  • We may disclose information if required by law or to protect our rights and users.

Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Choices

  • You may update or correct your personal information in your account settings.
  • You can opt out of marketing communications at any time.
  • You may request deletion of your account by contacting our support team.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@dillihandi.com.